Urban Arrow Family Cargo - Smart System
Introducing the New 2025 Urban Arrow Cargo Line: Your Perfect Car Alternative
Step into the future of urban mobility with the new 2025 Urban Arrow Family Cargo, a front-loader cargo bike that's more than just transportation—it's freedom, fun, and practicality on two wheels. Powered by the latest Bosch Cargo Line Smart System, this bike delivers a smooth, powerful ride that turns every errand or commute into an enjoyable experience. Whether you're transporting up to three children or carrying hefty loads of cargo, the Urban Arrow Cargo Line is the ultimate solution to replace your car.
Power & Performance with Bosch Smart System
At the heart of the Urban Arrow Cargo Line is the new Bosch Cargo Line Smart System, producing a robust 85Nm of torque and up to 400% assist! Tackle even the steepest hills with ease, no matter how fully loaded your bike is. The Smart System is paired with the PowerPack 545Wh lithium battery, giving you up to 110 km of range on a single charge, meaning you can ride longer and further than ever before. It's ideal for daily commutes, school runs, or transporting cargo across town.
Advanced Connectivity with the Bosch eBike Flow App
Stay connected and in control with the Bosch LED Remote and Kiox 300 color display, providing real-time data at your fingertips. Sync your Urban Arrow with the award-winning Bosch eBike Flow App, a free download that unlocks new customization options and advanced ride tracking, making your journey more personalized than ever.
Effortless Shifting with Enviolo & Gates Carbon Belt
Shifting gears is a breeze thanks to the premium Enviolo Heavy Duty continuously variable transmission (CVT), designed specifically for heavy-duty use. The Gates Carbon Drive belt eliminates the need for chain maintenance, ensuring a smooth, quiet ride every time. It's not only maintenance-free but lasts 6-10 times longer than traditional chains, giving you peace of mind and a longer-lasting investment.
Unmatched Safety & Security
The Urban Arrow Cargo Line prioritizes safety without sacrificing convenience. Featuring high-quality Schwalbe tires, hydraulic disc brakes, and an aluminum steering rod, you’ll have precise control and superior stopping power in any weather. The optional integrated Bosch GPS module ensures anti-theft tracking and includes an alarm system, so you'll always know where your bike is, even from halfway around the world.
With a huge front load capacity of 125 kg (275 lbs), the bike includes dual three-point safety harnesses, perfect for securely transporting your children. And with accessories like the Raincover Plus, Baby Seat Adapter, and Cargo Net, you can customize your Urban Arrow to fit your needs now and into the future.
Comfort Meets Practicality
The Urban Arrow Cargo Line isn’t just about functionality—it’s designed with your comfort in mind. Enjoy a smooth ride with the Selle Royal Rio Plus saddle, adjustable stem, and ergonomic grips. Combined with the ultra-quiet Gates Carbon Belt Drive and the bike’s precision steering, every ride feels seamless and easy.
Available in sleek black or classic white, the Urban Arrow Cargo Line suits your style while offering an unparalleled eco-friendly alternative to driving. Thousands of families and businesses worldwide are already using the Urban Arrow every day, whether to transport their kids, run errands, or make deliveries.
Customizable to Your Lifestyle
With a wide array of accessories—from extra seating to sun covers, and even a bike poncho—the Urban Arrow Cargo Line is fully adaptable. Whether you’re transporting kids to school, carrying groceries, or managing a delivery service, this bike grows with your needs. Customize it for any purpose, and enjoy the ease of navigating city streets without the hassle of a car. Discover the full range of Urban Arrow Family accessories here.
Award-Winning Design
The Urban Arrow Cargo Line isn’t just another cargo bike—it’s a globally recognized leader in urban mobility, winning awards from Wired, Outside, and TechCrunch as the best cargo bike on the market. Its innovative design, reliable Bosch system, and versatility make it the number one choice for families and businesses alike.
Make the switch today—replace your car with the Urban Arrow Cargo Line and enjoy a ride that’s fun, practical, and incredibly safe. It's time to experience the freedom of electric cargo biking.
- FREE shipping within Canada on all our electric bikes.
- Each electric bike is meticulously assembled, tested and packed by our electric bike experts.
- Each electric bike is shipped 100% assembled.
- All ebikes are shipped in accordance to Transport Canada regulations. Our shippers are fully trained and certified.
*Note: Unfortunately, we may not be able to ship to all regions.
85Nm
Of Torque
120 Km's
Range Between Charges
400%
Pedal Assist
24
Month Electronics Warranty
60
Month Frame Warranty
Bosch's eBike batteries are a long-lasting, efficient power source. With an extended range and intelligent BMS system to protect from overheating throughout the life cycle of each cell (even when not in use), these high-quality lithium-ion cells rank among the best on market! Not only do they come equipped with UL certification for safety but also provide an ergonomic design that makes them easy to recharge either on or off the bike as well.
Keep your eBike secure with the optional Bosch ConnectModule and eBike Alarm premium service. With the ConnectModule, you can stay connected to your eBike through your smartphone, whether you're away for a short time or longer. Subscribe to Flow+ to gain access to the eBike Alarm premium service and enjoy added protection against theft. When you switch off your eBike, the eBike Alarm will automatically activate, providing better security for your eBike. In the unfortunate event that your eBike is stolen, a theft report will be generated with all the necessary information about the incident and your eBike.
Enjoy the first 12 months of this service for free, and then pay only $49.99 per year or $4.99 per month. You can cancel anytime through the App Store.
Bosch Smart System chargers are handy, lightweight and robust. The housings are designed without vents to protect the chargers from dirt and grime.
All chargers are certified to UL 1012 & CSA 107.2. and can recharge a battery from empty in as little as 3.5hrs!
Just want a partial charge? Bosch ebike batteries can be charged even for a short time if desired, regardless of their charge level.
Bosch's eBike batteries are a long-lasting, efficient power source. With an extended range and intelligent BMS system to protect from overheating throughout the life cycle of each cell (even when not in use), these high-quality lithium-ion cells rank among the best on market! Not only do they come equipped with UL certification for safety but also provide an ergonomic design that makes them easy to recharge either on or off the bike as well.
Keep your eBike secure with the optional Bosch ConnectModule and eBike Alarm premium service. With the ConnectModule, you can stay connected to your eBike through your smartphone, whether you're away for a short time or longer. Subscribe to Flow+ to gain access to the eBike Alarm premium service and enjoy added protection against theft. When you switch off your eBike, the eBike Alarm will automatically activate, providing better security for your eBike. In the unfortunate event that your eBike is stolen, a theft report will be generated with all the necessary information about the incident and your eBike.
Enjoy the first 12 months of this service for free, and then pay only $49.99 per year or $4.99 per month. You can cancel anytime through the App Store.
Bosch Smart System chargers are handy, lightweight and robust. The housings are designed without vents to protect the chargers from dirt and grime.
All chargers are certified to UL 1012 & CSA 107.2. and can recharge a battery from empty in as little as 3.5hrs!
Just want a partial charge? Bosch ebike batteries can be charged even for a short time if desired, regardless of their charge level.
Create Precious Memories Everyday
Urban Arrow Family Cargo - Smart System
Technical Specifications
Please note that all product information, specifications, and data are subject to change without prior notice.
Aluminium
Front: (20" x 2.40"), Schwalbe Super Moto X, Reflex / Rear: (26" x 2.40"), Schwalbe Super Moto X, Reflex
380 Degree Continuously Variable
Enviolo Grip Shift, Continuous
Enviolo Heavy Duty
Gates
Gates Carbon Drive Belt CDX
Comfort
UA City and Adjustable Stem
Ergon Ergonomic
Selle Royal
Premium Front and Rear
High Intensity 65 / 115 Lumens
Heavy Duty - Dual Leg - Center Support
Optional
Approximately 110lb / 51kg
How To Use The Bosch Smart System
The latest system generation is the smart system, where every component is fully connected. Technically high-quality eBike components, enhanced with digital functions, enable a completely new eBiking feel with more flexibility, individuality, completely new riding experiences and more riding fun. Take advantage of new features, for example, in the area of theft protection and keep the components of your eBike up to date with updates over-the-air. The smart system combines the advantages of the Bosch eBike-system 2, and is also fully connected and continuously expanding - new products are added and new features developed. Are you ready for the influx of new possibilities?
The smart system is the beginning of a new kind of digital eBike future. In the latest system generation of Bosch eBike Systems, all components are fully interconnected. The eBike Flow app is the hub – through it, you constantly get new features for your eBike. You can simply transfer updates for your components via Bluetooth. This way, your eBike always remains up to date and is continuously enhanced after purchase.
Enhance the security of your eBike with the added benefit of free eBike theft protection: eBike Lock. Simply install the eBike Lock function once through your eBike Flow app. Once activated, it verifies the proximity of your smartphone via Bluetooth before enabling motor support. Indications of the automatic theft protection system include audible signals from the drive unit and visual symbols on the LED Remote, display, or smartphone. By deterring theft and resale, eBike Lock effectively safeguards your eBike.
Make it difficult for thieves: Download the eBike Flow app, subscribe to Flow+ and activate the eBike Alarm premium service. You stay connected to your eBike via your smartphone and can track the location of your eBike thanks to ConnectModule (sold separately). So you can relax when you park your eBike.
The latest system generation is the smart system, where every component is fully connected. Technically high-quality eBike components, enhanced with digital functions, enable a completely new eBiking feel with more flexibility, individuality, completely new riding experiences and more riding fun. Take advantage of new features, for example, in the area of theft protection and keep the components of your eBike up to date with updates over-the-air. The smart system combines the advantages of the Bosch eBike-system 2, and is also fully connected and continuously expanding - new products are added and new features developed. Are you ready for the influx of new possibilities?
The smart system is the beginning of a new kind of digital eBike future. In the latest system generation of Bosch eBike Systems, all components are fully interconnected. The eBike Flow app is the hub – through it, you constantly get new features for your eBike. You can simply transfer updates for your components via Bluetooth. This way, your eBike always remains up to date and is continuously enhanced after purchase.
Enhance the security of your eBike with the added benefit of free eBike theft protection: eBike Lock. Simply install the eBike Lock function once through your eBike Flow app. Once activated, it verifies the proximity of your smartphone via Bluetooth before enabling motor support. Indications of the automatic theft protection system include audible signals from the drive unit and visual symbols on the LED Remote, display, or smartphone. By deterring theft and resale, eBike Lock effectively safeguards your eBike.
Make it difficult for thieves: Download the eBike Flow app, subscribe to Flow+ and activate the eBike Alarm premium service. You stay connected to your eBike via your smartphone and can track the location of your eBike thanks to ConnectModule (sold separately). So you can relax when you park your eBike.
Bosch eBike Flow App
Step 1
Download the eBike Flow from the App Store or Google Play Store and install it.
Step 2
Launch the app and register your Flow account using your SingleKey ID.
Step 3
Connect your eBike to the eBike Flow app. Now you're ready to use your eBike.
Step 4
Upgrade to Flow+ for enhanced eBike Alarm theft protection.
How It Works
Explore the capabilities of the Bosch eBike range calculator to evaluate your potential distance. Modify the parameters to uncover the optimal system for your requirements.
Expert Guidance for Making Informed Decisions and Getting the Most Value from Your Electric Bike Investment.
Contact us now
Our experienced team of ebike experts is ready to answer your questions. Stop by our Ottawa Experience Centre and explore our collection in person.
Get a one-on-one virtual consultation with us and enjoy the convenience of shopping from your own home. Let us bring the showroom to you.
Explore the capabilities of the Bosch eBike range calculator to evaluate your potential distance. Modify the parameters to uncover the optimal system for your requirements.
Expert Guidance for Making Informed Decisions and Getting the Most Value from Your Electric Bike Investment.
Contact us now
Our experienced team of ebike experts is ready to answer your questions. Stop by our Ottawa Experience Centre and explore our collection in person.
Get a one-on-one virtual consultation with us and enjoy the convenience of shopping from your own home. Let us bring the showroom to you.
Frequently Asked Questions
Our customers often have similar questions, so we've compiled a list of the most frequent ones. If you need further assistance beyond these answers, our dedicated customer support team is always ready to help.
What is more important Watts or Torque when buying an eBike?
Watts is a very poor way of measuring how powerful an eBike motor is. A high wattage motor that is inefficient will give the rider less power at the wheel than a more efficient motor that has a lower wattage rating.
Remember when you used to buy 60, 80, and 100-watt light bulbs? Then LED light bulbs came out and suddenly they are now rated at 5-10 watts. These new technologically advanced lightbulbs are much more efficient than the old-style lightbulbs. They are now 6 to 10 times more energy efficient and in many cases produce more light output.
So as you can see Watts are simply the measure of how much electrical charge is flowing and is not related to the product's actual performance.
Torque is HUGE and is incredibly important with e-bikes as it is the most accurate way to measure the power around the wheel or the crank. More torque = easier to pedal.
Newton Meters (Nm) is the units of measure used for torque, the higher the Nm number, typically the more assist your eBike will give you.
Now don't be fooled by high Nm ratings from some manufacturers as you always want to know the actual continuous torque (what you can get for an extended period of time) and not the peak torque rating(something you will feel for a fraction of a second only).
Our certified eBike Experts are here to help if you have any additional questions.
How long will it take to get my electric bike once I order it.
Typically, it will take us approximately 1-3 business days to assemble, test, and pack your ebike. Subsequently, the shipping time will vary between 1-7 business days, depending on your location. Don't worry, you'll receive a delivery tracking number by email once your ebike(s) ship..
Are you able to help me choose the best electric bike for my needs?
Certainly, we provide a free consultation service that allows you to have a discussion with one of our electric bike experts. Our team is committed to helping you and can be reached via phone, video call, or in person at our Ottawa superstore. To book your consultation, click here.
Do your electric bikes go faster than 32 Kph (20Mph)?
The short answer is no. All of our electric bicycles are 100% compliant with Canadian legal regulations which states that all electric bicycles must not exceed 32 Km/h (20Mph) under electric assist.
It is illegal to use an electric bicycle that exceeds this speed on public roads and a rider can be criminally charged by doing so.
Do you ship electric bikes outside of Canada?
Yes we can ship our electric bicycles to some countries outside of Canada. Depending on the Brand we may have some restrictions as to whether we can do so.
Please contact our customer support team for requests to ship eBikes outside of Canada.
What are the benefits of purchasing an eBike equipped with an eBike System certified to UL 2849?
▶ Certified products mean all applicable requirements of the relevant safety standards are met.
▶ The certification provides an unbiased safety assurance that eBike systems comply with rigorous testing protocols to prevent safety hazards.
▶ The compliance is ensured by third party field reps conducting periodic, unannounced on-site inspections of certified products at the manufacturing locations worldwide.
▶ All chargers are certified to UL 1012 & CSA 107.2.
Are your battery chargers certified?
▶ All our chargers are certified to UL 1012 & CSA 107.2.
Why is there a UL safety standard for eBike systems?
▶ The battery, charger, drive unit and display make a complex electrical system. Therefore a standard has been developed to test for electrical and fire safety: UL 2849. This gives consumers the confidence that their product is safe.
▶ It is important that the entire eBike system is certified and not just the battery. When factoring safety in your purchasing decision ask for confirmation that the complete system is certified to UL 2849. A Certification logo for our complete eBike Systems can be found on our battery packs.
Why don't all brands have a UL or CSA certification?
This can be due to several factors but the typical reason is simply cost for these brands. As this would require that they change many aspects of their build quality and design of their products in order to comply.
Having a complete system is more than just a battery charger. It includes the battery, displays, motor, sensors and cables as well.
Have additional questions?
Our team is here to help. You can reach us through our contact page here! We will be happy to assist you.