We're committed to providing you with low and reasonable prices on the products we sell.
Find a lower price in a store or online from a manufacturer's authorized Canadian or US retailer on an identical, in-stock product? We'll match it and offer an additional 10% off the difference.
The following are guidelines and limitations:
- The prices on www.scooteretti.com and online retailers will be matched, plus an additional 10% off the difference.
- Customers must provide proof of the lower advertised in-store or online price and retailer name (website address).
- The item must be currently in-stock at the retailer's store or website when the request for the price match is made.
- The item must be sold and fulfilled by an authorized manufacturer's retailer.
- We reserve the right to verify the price of the identical, in-stock item at the online retailer's website (i.e., size, year, model, quantity, brand, colour, etc.)
- We limit quantities to one per customer, household, and item.
- The competitor must have the item in stock on its website for internet and delivered purchases.
- Next-day shipping and handling fees will be added to the competitor's price to make a fair comparison against our price.
- If no shipping and handling charges are readily available in the advertisement, our shipping supplier's current next-day shipping rate for the same item will be added to the competitor's price. Additional shipping charges may apply to some regions. Our Store Management will help you determine these costs.
- The item must be identical, including model number, year, components, size, warranty, condition, etc.
How to match an in-store purchase to an online price:
- Request the price match at the register or contact our team if making an online purchase.
- The Store Management has the final decision for matching an online price.
- Products requiring assembly will incur a nominal labor fee.
How to match a "scooteretti.com" purchase to an online competitor:
- Contact Scooteretti Customer Service and provide the link to the lower advertised price before placing your order online. We review the details and will respond to you within 24 hours. Alternatively, click on the "Price Match Request" button located on the product page on our website to complete the request and obtain our best price automatically.
- Our Customer Care representatives make the final decision for matching any online price.
- Prices must be listed in Canadian dollars.
- For online retailers in the USA, we will convert the advertised USD prices to CDN at the current interbank rate + all taxes and applicable duties and fees to import when price matching US retailer prices.
- When honouring our price match guarantee, any promotional items such as accessories, special services, assembly, free warranty support, or gift cards will not be included with the purchase and will not be combined with the purchase. In short, the purchaser may elect to receive the price match guarantee or the promotional item with purchase, not both.
We do not honour:
- Prices from Marketplace and third-party sellers.
- Prices from retailers outside Canada or the Continental US.
- Prices from auctions or requiring memberships.
- Prices that cannot be determined independently of other items, e.g., fees, shipping charges, duties, or taxes.
- Percent-off or dollar-off if the item's price cannot be determined independently of other items, fees, or expenses.
- Bundle offers, instant rebates, mail-in offers, or offers that include financing incentives.
- Prices that require minimum quantity purchases.
- Clearance, closeout, liquidation, special hour/flash/limited quantity offers.
- Damaged, used, discontinued, demo, or refurbished items.
- Misprinted or inaccurate prices.
- We will not offer rain-checks for items not currently in stock in our store.
- We will not price match items purchased between US Thanksgiving and Cyber-Monday,
Scooteretti reserves the right to update or modify the terms of this Policy at any time without written notice.
Have additional questions?
Visit our Ottawa Superstore, or contact our team today and one of our expert Customer Care Representatives will be happy to answer them!