We’re committed to providing our customers with low and reasonable prices on the products we sell. If you find a current lower price in a store or online from a manufacturer's authorized Canadian or US retailer on an identical, in-stock product, tell us and we’ll match it plus beat it by 10% of the difference.
The following are guidelines and limitations:
- The prices on www.scooteretti.com and online retailers will be matched
- Customers must provide proof of the lower advertised in store or online price and retailer name (website address)
- The item must be currently in-stock at the retailer’s store or website at the time the request for the price match is made
- The item must be sold and fulfilled by an authorized manufacturer's retailer
- We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., size, year, model, quantity, brand, colour etc...)
- We will limit quantities to one-per-customer, per household, per item.
- For Internet and delivered purchases, the competitor must have the item in stock on its Web site and next-day shipping and handling fees will be added to the competitor’s price to make a fair comparison against our price. If no shipping and handling charges are readily available in the advertisement, a current next-day shipping rate calculated by our shipping supplier for the same item will be added to the competitor’s price. Additional shipping charges may apply to some regions. Our Store Management can help you determine these costs.
- The item must be identical, including model number, year, components, size, warranty, condition etc....
How to match an in-store purchase to an online price:
- Request the price match right at the register
- The Store Management has the final decision for matching an online price
- Products requiring assembly will incur a nominal labor fee*
How to match a "scooteretti.com" purchase to an online competitor:
- Contact Scooteretti Customer Service here with the link to the lower advertised price prior to placing your order on shop.scooteretti.com or scooteretti.com and we will review the details and respond back to you within 24 hours. Alternatively click on the "Price Match Request" button located on the product page on our website to complete the request and obtain our best price automatically.
- Our Customer Care Representative's have the final decision for matching any online price
- Prices must be listed in Canadian dollars
- For online retailers in the USA, we will convert the advertised USD prices to CDN at the current interbank rate + all taxes and applicable duties and fees to import when price matching US retailer prices.
- When honouring our price match guarantee any promotional items such as accessories, special services, assembly, free warranty support, gift cards etc... will not be included with the purchase and cannot be combined with the purchase. In short, the purchaser may elect to receive the price match guarantee or the promotional item with purchase, not both.
We do not honour:
- Prices from marketplace and third-party sellers
- Prices from retailers outside Canada or the Continental US
- Prices from auctions or requiring memberships
- Prices that cannot be determined independent of other items, e.g., fees, shipping charges, duties, taxes...
- Percent off or dollar off if the item's price cannot be determined independent of other items, fees or charges
- Bundle offers, Instant Rebates, Mail-in Offers, Offers that include financing incentives
- Prices that require minimum quantity purchases
- Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers
- Damaged, Used, Discontinued, Demo or Refurbished items
- Misprinted or inaccurate prices
- We will not offer rain-checks for items that are not currently in-stock in our store, shop.scooteretti.com or scooteretti.com
- shop.scooteretti.com and scooteretti.com will not price match items purchased between US Thanksgiving and Cyber-Monday
Scooteretti reserves the right to update or modify the terms of this Policy at any time without written notice.