FAQ'S ABOUT SCOOTERETTI
Scooteretti prides itself on offering a unique blend of quality, sustainability, and performance in the ebike market. We offer a curated collection of high-quality electric bikes from Ottawa that deliver a human-like riding experience, making them a standout choice for both commuting and recreational purposes. Our ebikes are efficient and have long-range capabilities between charging sessions so that you can tackle hilly terrains and long journeys with less effort. As Canada’s only Bosch Expert certified ebike retailer since 2016, we assure top-notch service with rigorous testing and superb aftercare, ensuring your ebike remains future-proof and in peak performance for years to come.
Yes, you can! Although our electric bikes are from Ottawa, we’re committed to providing top-tier service to all our customers, regardless of location. Our experts are ready to assist you, offering help through in- person consultations, stet of the art video conference calls, telephone, or email. With Scooteretti, you’re never too far away from enjoying the best ebike service in the industry.
When we say our ebikes are future-proof, we mean they are a long-term investment that keeps pace with advancements in technology. As new, more efficient parts become available, your ebike can be upgraded to stay at the cutting edge of performance and efficiency. By choosing Scooteretti, you’re investing in electric bikes built to evolve with the times, ensuring you continue to enjoy the best of what ebike technology has to offer.
Absolutely unlike most ebike brands and retailers all of the electric bikes we sell meet or exceed UL2849 safety standards. The certification will ensure your ebike is safe to charge in your home and unlike some major brands that have been banned in places like New York City ours are all fully compliant and can be used anywhere. Also all major insurance companies recognize UL compliant ebikes and ebike batteries.
An eBike or electric bike is a bicycle equipped with a built-in electric motor to give you a boost as you ride. While you still pedal and steer as you would with a traditional bike, the electric motor provides additional power, making cycling easier, particularly on hills or long journeys.
Most eBikes do not recharge when you pedal. Their power sources are batteries, which are simply recharged via a standard wall outlet using a charger.
No, you don't need a license to ride electric bikes in Ottawa. eBikes are considered bicycles under Ontario law, and riders must follow the same traffic laws as regular bicyclists.
Yes, regardless of age, individuals riding electric bikes in Ottawa are required by law to wear an approved bicycle helmet.
Yes, eBikes that look like bicycles are allowed on all cycle paths in Ottawa. However, eBikes that look like scooters or exceed 32kph are not permitted on paths and trails that are specifically designated for non-motorized use.
Yes, the minimum age requirement to operate electric bikes in Ottawa is 16 years old.
At Scooteretti, we are committed to providing only the best electric bikes, which extends to the brands we stock in our lineup. We recognize that not all eBikes are created equal and have meticulously curated a selection of the most reputable brands in the eBike market. These include Benno, Cube, Gazelle, Urban Arrow, Riese & Müller, Orbea, Moustache, and Tern. These brands consistently go above and beyond to exceed industry standards, offering superior components, long-lasting batteries, and powerful motors.
Absolutely! eBikes offer a convenient, eco-friendly, and fun way to commute or explore. Electric bikes can make cycling more accessible for those who may find regular biking too strenuous. An eBike is a fantastic investment for daily commuting, exercise, or leisurely rides.
Yes, "power-assisted" electric bikes like the one's we sell are legal to be used anywhere traditional bicycles can be used in Ottawa & Gatineau. eBikes that look like scooters and or are equipped with throttles may not be used on all pathways and public land.
While it's not harmful to charge your eBike after every ride, it's not necessary to do so on bikes powered with Bosch batteries. Unlike many brands Bosch batteries require little maintenance and consumers can charge and discharge their batteries as they please. For winter storage charge your batteries to 30-60% and leave them at this state until the spring then recharge to 100% before your first ride.