PRICE MATCH GUARANTEE
In the rare event that you find an identical product offered by another authorized Canadian retailer at a lower price we would be pleased to price match their price + offer you an additional 10% of the difference. Click here for our policy details.
To request a price match guarantee request, simply fill in the following:
1- Paste a link to the exact product on the competitor's website.
2- Enter the advertised price of the product.
3- Shipping costs to you from the competitor.
Simply proceed to complete your order. Once we receive your order we will verify that the information is accurate and offer you the price match + 10% of the difference automatically and adjust the pricing of the product(s) purchased automatically and only bill your method of payment based on the actual adjusted price.
If we are unable to offer a price match, one of our customer service representatives will reach out to you.
Thank you for your interest in purchasing an e-bike from Scooteretti! We understand your concern about getting your bike serviced. But worry not, we have got you covered.
At Scooteretti, we offer free lifetime technical support through video, phone, and email. Our team of experts is always ready to assist you with any questions or concerns you may have about your bike, regardless of your location in Canada. Moreover, all components of our bikes are traditional bicycle parts that are widely available almost anywhere. So, you can rest assured that you will be able to get your bike serviced in Victoria without any difficulty. As these bikes are Bosch mid drive powered bike shops are much more open to servicing them unlike hub motor e-bikes or low quality systems. There is also the option to use a mobile bike service company to complete any service for you.
In the rare circumstance that an issue arises with the Bosch system, you can be confident that it will be handled here in Canada with Bosch Canada, not Cube. Additionally, Cube will handle any frame warranties that may arise, but we are proud to say that we have never encountered such an issue in the seven years we have been carrying the brand.
We take pride in our commitment to providing our customers with the best possible service, and we are confident that you will be happy with your purchase. If you have any further questions or concerns, please don't hesitate to contact us, and we will be happy to assist you.
Thank you again for considering Scooteretti for your bike purchase, and we look forward to serving you soon!
Best regards,
William
Scooteretti Team